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Fountain Dental Services

Project Type: Data Backups & Support

Location: Morley, Leeds

Fountain Dental Services almost experienced a calamitous data loss due to an outdated method of backing up data. The practice used to do manual daily backups that was stored on a portable hard drive at the office. However, staff would forget to do it or it failed but staff were unaware that it had failed.

With the old backup 1000s of patient records that would have been impossible to replace if there was a significant failure. To ensure that this couldn’t happen in the future Scarlat Logitech set up a bespoke overnight backup solution for the practice.

We setup a brand new overnight backup solution that allowed for data to be stored off site in a secure remote data centre hosted in the UK, ensuring that it met all of the GDPR compliance. The automatic solution provided a turn on and forget solution for Fountains Dental Services.

The new backup solution is supported by an email notification on a daily basis to ensure that the backup has taken place. This system provides peace of mind to all at the practice as well as removing the need for staff members to start a manual backup every day.